Beauty On The Go aspires to provide best quality experience to all its customers. We are committed to on time quality delivery at all times. In case of refund requests, a customer may raise the claim at +91 9810 99 1603 or write to us at email@example.com within 48 hours of service delivery. We shall get in touch with the customer and in case the claim is found to be genuine as per customer services policy; the refund would be processed within 7 working days from the day of raising the claim in your bank account or PayTM wallet.
Order once placed can be cancelled at zero cancellation cost, 2 hours prior to service delivery time. In case your order is cancelled within 2 hours of service delivery time or the therapist has left for your house, the customer is liable to pay one time cancellation charge of Rs. 200/-